Patient Experience Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking an capable administrative professional for healthcare front desk operations. You will handle appointment bookings, patient records, claims processing, and general admin tasks to support operations.

Ideal candidates have frontline customer service experience and/or practical knowledge of healthcare operations, with a patient-focused service mindset and strong organizational skills.

Qualifications

• Experience in frontline customer service and/ or practical knowledge of healthcare operations is preferred.

Responsibilities

• Appointment bookings
• Financial administration
• General administrative functions
• Handling of enquiries
• Management of patients' records
• Processing of claims
• Public events
• Replenish inventories
• Additional responsibilities as assigned by supervisor

Skills

Frontline customer service

Healthcare operations knowledge

Job description

Recruit Express Pte Ltd in Singapore is seeking an capable administrative professional for healthcare front desk operations. You will handle appointment bookings, patient records, claims processing, and general admin tasks to support operations.

Ideal candidates have frontline customer service experience and/or practical knowledge of healthcare operations, with a patient-focused service mindset and strong organizational skills.