Patient Care Liaison & Admin Coordinator

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a diligent administrative professional to manage appointment scheduling, billing, and clerical duties within a healthcare setting.

The role requires handling patient inquiries with professionalism and maintaining confidential records. Candidate should have frontline customer service experience, strong communication skills, and excellent organizational abilities to perform in a fast-paced environment.

Qualifications

• Prior experience in frontline customer service and/or practical knowledge of healthcare operations is preferred.
• Pleasant and professional personality with strong interpersonal and communication skills.
• Service-oriented mindset with a strong focus on patient care and customer satisfaction.
• Able to work effectively both independently and as part of a team.
• Strong organizational skills with attention to detail and accuracy.
• Proficient in handling administrative tasks in a fast-paced environment.

Responsibilities

• Manage appointment scheduling and bookings.
• Perform financial and billing-related administrative tasks.
• Handle general administrative and clerical duties.
• Respond to patient and customer enquiries in a professional manner.
• Maintain and manage patient records with accuracy and confidentiality.
• Process claims and relevant documentation.
• Support and coordinate public outreach events and activities.
• Monitor and replenish inventory and office supplies.
• Undertake additional duties and responsibilities as assigned by the supervisor.

Skills

Customer service

Interpersonal communication

Patient care

Teamwork

Organizational skills

Administrative tasks

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a diligent administrative professional to manage appointment scheduling, billing, and clerical duties within a healthcare setting.

The role requires handling patient inquiries with professionalism and maintaining confidential records. Candidate should have frontline customer service experience, strong communication skills, and excellent organizational abilities to perform in a fast-paced environment.