Patient Experience Lead — Clinic Front Desk

APEXHIRE CONSULTANCY; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

APEXHIRE CONSULTANCY is seeking a proactive Clinic Receptionist to greet patients, manage registrations, and coordinate appointments in a fast-paced medical setting in Singapore. You will ensure smooth operations at the front desk and maintain patient records accurately.

We expect strong communication, a service mindset, and the ability to multitask while supporting clinicians and clinic marketing efforts. Join a collaborative team focused on patient care.

Qualifications

• Diploma or certificate in Business Administration, Healthcare Administration, Sales, or Customer Service is an advantage.
• Previous experience in clinic reception, healthcare administration, customer service, or sales is preferred.
• Good communication and interpersonal skills are essential.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Welcome and attend to patients and visitors in a friendly and professional manner.
• Manage patient registration, appointment scheduling, rescheduling, and cancellations.
• Coordinate with clinical staff to ensure smooth daily clinic operations.

Skills

Communication skills

Customer service mindset

Teamwork

Multitasking

Education

Diploma or certificate in Business Administration, Healthcare Administration, Sales, or Customer Service

Tools

MS Office

Job description

APEXHIRE CONSULTANCY is seeking a proactive Clinic Receptionist to greet patients, manage registrations, and coordinate appointments in a fast-paced medical setting in Singapore. You will ensure smooth operations at the front desk and maintain patient records accurately.

We expect strong communication, a service mindset, and the ability to multitask while supporting clinicians and clinic marketing efforts. Join a collaborative team focused on patient care.