Patient Experience & Clinic Support Specialist

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 26,000 - 35,000; Full time

Job summary

ENVIRODYNAMICS SOLUTIONS PTE. LTD. in Singapore’s West seeks a Patient Service Associate to join a leading academic health system known for excellence in healthcare, research and education.

This 5.5-day, office-hours role focuses on compassionate patient support, registration, payments and assisting clinicians to ensure smooth clinic operations. You may rotate across clinics and guide patients on kiosks and mobile apps.

Qualifications

• N’ or O’ Level, NITEC, or Diploma required.
• Preferably 1 year of experience in patient service or healthcare roles.
• Strong communication and interpersonal skills; able to multitask in a fast-paced environment.

Responsibilities

• Respond to patient and caregiver enquiries with empathy and professionalism.
• Adhere to standards and protocols to ensure safe, consistent care.
• Register and verify patients, maintaining confidentiality.
• Process payments and billing accurately for same-day completion.
• Prepare clinic facilities and waiting areas for patients.
• Assist clinicians during consultations and coordinate appointment scheduling.
• Manage patient wait times and provide timely updates.

Skills

Empathy & patient service

Communication skills

Teamwork

Multitasking

Education

N’ or O’ Level,NITEC or Diploma

Tools

Kiosks

Mobile apps

Job description

ENVIRODYNAMICS SOLUTIONS PTE. LTD. in Singapore’s West seeks a Patient Service Associate to join a leading academic health system known for excellence in healthcare, research and education.

This 5.5-day, office-hours role focuses on compassionate patient support, registration, payments and assisting clinicians to ensure smooth clinic operations. You may rotate across clinics and guide patients on kiosks and mobile apps.