Patient Experience & Clinic Ops Associate

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a Clinic Administrator to manage front desk operations, assist with patient registration, and support clinicians. You will handle enquiries, maintain records, and contribute to a positive patient experience in a fast-paced healthcare environment.

Ideal candidates are patient, organized, and collaborative, with strong communication and multitasking abilities to support a busy clinical team.

Qualifications

• Excellent communication and interpersonal skills.
• Patient, approachable and comfortable interacting with diverse backgrounds.
• Organised and meticulous with admin tasks.

Responsibilities

• Manage clinic counter operations to ensure smooth daily workflows.
• Attend to patients' enquiries and clarify appointment/registration matters.
• Assist with patient registration and identify those needing assistance.
• Maintain accurate records of referrals.
• Support doctors with requests and clinic administration.
• Prepare and maintain reports and patient records.
• Refer patients needing additional support to Medical Social Workers when appropriate.
• Provide financial counselling during registration.
• Assist with clinic surveys and patient feedback with PR team.
• Maintain housekeeping and cleanliness of the clinic.
• Perform other duties as assigned by the Assistant or Clinic Operations Executive.

Skills

Front desk ops

Patient registration

Communication

Organised

Team collaboration

Multitasking

Job description

Recruit Express Pte Ltd in Singapore seeks a Clinic Administrator to manage front desk operations, assist with patient registration, and support clinicians. You will handle enquiries, maintain records, and contribute to a positive patient experience in a fast-paced healthcare environment.

Ideal candidates are patient, organized, and collaborative, with strong communication and multitasking abilities to support a busy clinical team.