Patient Experience & Clinic Operations Coordinator

WECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a clinic administrative assistant to warmly welcome patients, assist with registration, and support frontline reception duties.

You will coordinate appointment bookings, respond to patient inquiries, process payments and insurance claims, and help maintain accurate financial and registration records.

This role offers a collaborative environment, opportunities to learn healthcare admin routines, and a key contribution to a smooth patient experience.

Qualifications

• Experience in patient-facing administrative roles.
• Familiarity with registration and appointment systems.
• Basic cash handling and billing knowledge.

Responsibilities

• Provide warm welcome to patients and register them for appointments.
• Coordinate appointment bookings and respond to patient enquiries professionally.
• Process payments, insurance claims, and maintain accurate financial records.
• Assist with inventory management through routine stock checks.
• Support daily administrative tasks and clinic operations to ensure a seamless patient experience.

Skills

Customer service

Registration procedures

Appointment scheduling

Cash handling

Insurance claims

Education

High school diploma or equivalent

Healthcare admin qualification

Job description

WECRUIT PTE. LTD. in Singapore is seeking a clinic administrative assistant to warmly welcome patients, assist with registration, and support frontline reception duties.

You will coordinate appointment bookings, respond to patient inquiries, process payments and insurance claims, and help maintain accurate financial and registration records.

This role offers a collaborative environment, opportunities to learn healthcare admin routines, and a key contribution to a smooth patient experience.