Patient Care & Social Media Coordinator

NIHON PREMIUM CLINIC PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Nihon Premium Clinic Pte. Ltd. is seeking a personable Patient Care Coordinator to support patients from their first visit through follow-up care. The role blends patient service with care coordination and opportunities to contribute to clinic social media content.

You will engage with patients, collect and share necessary documents, coordinate appointments and follow-up actions, and help maintain accurate clinical records while promoting a welcoming clinic environment.

Qualifications

• Friendly, empathetic and professional
• Excellent communication, organization and follow-through
• Interest in health, wellness and building patient relationships
• Comfort with photography and social media content creation
• Confidence using digital systems and maintaining accurate records
• Proficiency in English; Mandarin/Japanese is a plus

Responsibilities

• Provide a warm, professional welcome and respond to patient enquiries with care and clarity.
• Coordinate appointments, health screenings, referrals and follow-up visits.
• Help patients prepare for appointments by collecting documents and sharing preparation instructions.
• Keep patients informed about visit arrangements, waiting times and next steps.
• Track outstanding reports, appointments and follow-ups; work with doctors and external providers.
• Support patients in following health plans through reminders and check-ins.
• Identify service issues and suggest practical improvements to patient experience and clinic workflow.
• Assist with patient registration and related administrative tasks.

Skills

Excellent communication

Organization

Customer service

Mandarin/Japanese language support

Photography/video content creation

Canva/CapCut familiarity

Digital record-keeping

Healthcare experience

Tools

Canva

CapCut

Job description

Nihon Premium Clinic Pte. Ltd. is seeking a personable Patient Care Coordinator to support patients from their first visit through follow-up care. The role blends patient service with care coordination and opportunities to contribute to clinic social media content.

You will engage with patients, collect and share necessary documents, coordinate appointments and follow-up actions, and help maintain accurate clinical records while promoting a welcoming clinic environment.