Bilingual Clinic Admin & Marketing Support

NIHON PREMIUM CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

NIHON PREMIUM CLINIC PTE. LTD. in Singapore is seeking a Clinic Support & Admin Assistant to provide administrative, marketing and patient service support. You will work closely with the Clinic Director to ensure smooth clinic operations and excellent patient care.

The role requires multitasking in a fast-paced environment, strong communication skills, and fluency in Mandarin and English to assist a diverse patient base. Prior healthcare or hospitality experience is preferred.

Qualifications

• Strong communication and organizational skills.
• Prior experience in healthcare, hospitality or customer service preferred.
• Fluent in Mandarin and English (spoken and written).
• Singaporean or Singapore PR preferred.

Responsibilities

• Assist the Clinic Director with miscellaneous marketing and research tasks.
• Manage front desk reception, patient registration and enquiries.
• Schedule, coordinate and reschedule patient appointments; send reminders.
• Conduct post-consultation follow-ups and assist with health screenings.
• Collate laboratory results, x-ray reports and specialist findings for documentation and follow-up.
• Maintain clear communication with patients, providing updates on wait times and visit arrangements.
• Support Clinic's doctors and nurses with referrals, results and next appointments.
• Track patient feedback, handle service recovery and ensure a positive patient journey (pre-visit, visit, post-visit).
• Perform any other duties as assigned by Management.

Skills

Strong communication

Organizational skills

Mandarin

English

Job description

NIHON PREMIUM CLINIC PTE. LTD. in Singapore is seeking a Clinic Support & Admin Assistant to provide administrative, marketing and patient service support. You will work closely with the Clinic Director to ensure smooth clinic operations and excellent patient care.

The role requires multitasking in a fast-paced environment, strong communication skills, and fluency in Mandarin and English to assist a diverse patient base. Prior healthcare or hospitality experience is preferred.