Patient Care Concierge: Dynamic, Onsite Role

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Benefits offered by this job

Medical and dental benefits

Walking distance to MRT

Dynamic working environment

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Customer Care Consultant in Singapore to welcome patients, schedule appointments, and handle registrations.

The role emphasizes friendly communication and accurate administrative work. You will coordinate with internal teams, maintain accounts receivable alongside other tasks, and contribute to a dynamic working environment near MRT. This position offers a competitive benefits package including medical and dental coverage, with convenient access from the

Qualifications

• Experience in a customer service or patient-facing role.
• Strong communication and friendly, empathetic attitude.
• Excellent organizational skills with attention to detail.
• Proficient with computer systems and office software.
• Good interpersonal skills.

Responsibilities

• Welcome patients with a friendly demeanor and address needs and inquiries professionally.
• Schedule, reschedule, and confirm patient appointments efficiently.
• Process patient registrations and manage accounts receivable alongside other admin tasks.
• Collaborate with internal teams to ensure effective patient care and communication of updates.
• Support general office tasks to enhance operational efficiency.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Computer skills

Tools

MS Office

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a Customer Care Consultant in Singapore to welcome patients, schedule appointments, and handle registrations.

The role emphasizes friendly communication and accurate administrative work. You will coordinate with internal teams, maintain accounts receivable alongside other tasks, and contribute to a dynamic working environment near MRT. This position offers a competitive benefits package including medical and dental coverage, with convenient access from the