Patient Concierge & Scheduling Specialist

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Sengkang General Hospital Pte. Ltd. in Singapore is seeking a front desk professional to deliver attentive patient-centered service. You will handle registration, address patient requests and enquiries, and schedule appointments to ensure smooth clinic operations.

You will also assist nursing and clinical staff with patient-related activities, contributing to a collaborative and efficient healthcare team.

Qualifications

• Diploma/Nitec in Service Skills or GCE ‘O’ Level equivalent is required.
• Experience in healthcare, hospitality, or customer service is an advantage.
• Proficient in MS Office applications.
• Customer-oriented with good communication and interpersonal skills.

Responsibilities

• Deliver professional customer service to support clinic operations.
• Perform frontline duties: registration, patient requests or enquiries, and appointment scheduling.
• Assist nursing and clinical staff with patient-related activities.

Skills

Customer service

MS Office

Interpersonal skills

Registration & scheduling

Education

Diploma/ Nitec in Service Skills/ GCE ‘O’ Level

Tools

MS Office

Job description

Sengkang General Hospital Pte. Ltd. in Singapore is seeking a front desk professional to deliver attentive patient-centered service. You will handle registration, address patient requests and enquiries, and schedule appointments to ensure smooth clinic operations.

You will also assist nursing and clinical staff with patient-related activities, contributing to a collaborative and efficient healthcare team.