Patient Care & Clinic Support Specialist

EDECE MEDICAL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

EDECE Medical Holdings Pte. Ltd. in Singapore seeks a front desk administrator to warmly welcome patients, respond to inquiries, and coordinate appointments with care. You will assist with registrations and help ensure smooth flow at the clinic.

The role requires attentiveness to patient confidentiality, punctuality, and support to doctors during consultations. Proficiency with basic computer tasks is essential to manage records and communications.

Qualifications

• Good team player with willingness to learn.
• Honesty and integrity in performing all tasks.
• Basic computer usage skills.

Responsibilities

• First point of welcome, greeting and being personable to patients when they arrive for their appointment
• Respond to phone calls and emails promptly and courteously
• Arrange for specialist appointments on behalf of patients
• Assist with New patient registrations
• Ensure patients are seen by the doctor on time
• Ensure patients’ needs are attended to, in a timely and professional manner
• Maintain patient's confidentiality at all times
• Preparing and dispensing medicine
• Assist doctors during consultation and clinical procedures (if required)

Skills

Team player

Willing to learn

Integrity

Basic computer skills

Job description

EDECE Medical Holdings Pte. Ltd. in Singapore seeks a front desk administrator to warmly welcome patients, respond to inquiries, and coordinate appointments with care. You will assist with registrations and help ensure smooth flow at the clinic.

The role requires attentiveness to patient confidentiality, punctuality, and support to doctors during consultations. Proficiency with basic computer tasks is essential to manage records and communications.