Patient Care & Clinic Operations Assistant

PHOENIX MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

PHOENIX MEDICAL GROUP PTE. LTD. in Singapore seeks a dedicated Clinic Assistant to proactively address issues in patient care and liaise with vendors, while supporting daily clinic operations.

You will handle reception, administrative tasks, data records, insurance claims, billing, and inventory management, ensuring clean, safe consultation rooms. Experience in healthcare preferred; weekend work required; strong communication skills essential.

Qualifications

• Excellent interpersonal skills for liaising with patients and colleagues.
• Excellent written and verbal communication.
• Strong organizational abilities to manage tasks efficiently.
• Computer literate and proficient with clinic systems.
• Weekend availability is required.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Provide guidance on basic clinical procedures and assist in administrative tasks.
• Assist with patient health insurance claims and billing processes.
• Manage patient data records and communications.
• Oversee clinic inventory and assist with orders when low.
• Ensure cleanliness and safety of the premises and rooms.
• Assist in coordinating hospital admissions, labs, and imaging services.
• Chaperone or accompany the doctor during consultations when required.

Skills

Interpersonal skills

Written communication

Organizational skills

Computer literacy

Weekend availability

Education

O'Levels or equivalent

Job description

PHOENIX MEDICAL GROUP PTE. LTD. in Singapore seeks a dedicated Clinic Assistant to proactively address issues in patient care and liaise with vendors, while supporting daily clinic operations.

You will handle reception, administrative tasks, data records, insurance claims, billing, and inventory management, ensuring clean, safe consultation rooms. Experience in healthcare preferred; weekend work required; strong communication skills essential.