Patient Care & Clinic Operations Assistant

MEDILINE CLINICS PTE. LTD.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

MEDILINE CLINICS PTE. LTD. is looking for a patient-oriented clinic assistant to support daily operations at our GP clinics in Singapore. You will greet patients, register them, handle appointments, assist with billing, and ensure smooth reception and front-desk tasks.

The role requires good communication, basic IT literacy, and a proactive attitude. Prior experience in healthcare reception or Medisave knowledge is a plus; willingness to learn is essential.

Qualifications

• GCE O level or higher.
• Minimum 2 years of relevant working experience.
• Knowledge of Medisave claims is preferable.
• Customer service experience will be an advantage.
• Patient-oriented with compassion and good communication skills.
• Responsible team player, meticulous, independent and organised.
• Passionate to learn continuously.
• IT savvy as we are fully computerised.

Responsibilities

• Support smooth day-to-day operations at our GP clinics.
• Attend to all patient enquiries.
• Greet and register patients, verify insurance, queue management, schedule appointments, dispense medications, invoice and collect payment.
• Receipt and dispatch of drugs/consumables/investigations.
• Ensure accurate and prompt claims submissions to government agencies and corporate partners.
• Assist doctor in procedures/being a chaperone.
• Do basic measurements (eg. weight and height, blood pressure and temperature taking).
• Open and close the clinic.
• Ensure the cleanliness of the clinic.
• Sanitize medical equipment.
• Any other duties deemed relevant by the clinic manager/ doctor on duty.

Skills

Customer service

Communication skills

Team player

Meticulous

Independent

Organised

Compassionate

IT savvy

Education

GCE O level and above

Tools

Medisave knowledge

Job description

MEDILINE CLINICS PTE. LTD. is looking for a patient-oriented clinic assistant to support daily operations at our GP clinics in Singapore. You will greet patients, register them, handle appointments, assist with billing, and ensure smooth reception and front-desk tasks.

The role requires good communication, basic IT literacy, and a proactive attitude. Prior experience in healthcare reception or Medisave knowledge is a plus; willingness to learn is essential.