Patient Admissions & Ward Support Specialist

Tan Tock Seng Hospital; Singapore; On-site; SGD 29,000 - 39,000; Full time

Job summary

Tan Tock Seng Hospital seeks a Patient Service Associate to support ward day-to-day operations and frontline administrative tasks for patients and families. You will work closely with nurses, doctors and healthcare professionals to ensure admissions, transfers and discharges are processed accurately and efficiently.

The role requires a Diploma or equivalent, strong customer service skills, good numeracy and proficiency with hospital information systems.

Qualifications

• Customer-focused with good interpersonal and communication skills.
• Good numeracy and attention to detail.
• Computer-savvy and comfortable using multiple hospital systems.
• Able to multitask in a fast-paced ward environment.

Responsibilities

• Manage patient admissions, transfers and discharge procedures accurately and promptly.
• Coordinate appointments and other patient-related administrative arrangements.
• Maintain and update patient information and records in hospital systems.
• Attend to enquiries from patients and family members professionally.
• Provide timely administrative support to nurses, doctors and other healthcare professionals.
• Handle ward operations tasks across hospital and clinical support systems.
• Prioritise tasks as demands change and support smooth daily ward operations.

Skills

Customer service

Interpersonal skills

Numeracy

Computer literacy

Education

Diploma or equivalent

Tools

Hospital information systems

Job description

Tan Tock Seng Hospital seeks a Patient Service Associate to support ward day-to-day operations and frontline administrative tasks for patients and families. You will work closely with nurses, doctors and healthcare professionals to ensure admissions, transfers and discharges are processed accurately and efficiently.

The role requires a Diploma or equivalent, strong customer service skills, good numeracy and proficiency with hospital information systems.