Inpatient Ward: Frontline Patient Services Associate

Tan Tock Seng Hospital; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

A healthcare facility in Singapore is looking for a Patient Service Associate for its inpatient ward team. This role involves managing patient admissions, transfers, and discharges, as well as providing frontline support for nurses and doctors. Candidates should have a diploma or equivalent, strong interpersonal skills, and be comfortable multitasking in a busy environment. The position requires working shifts, including weekends, and emphasizes teamwork and professionalism in the healthcare setting.

Qualifications

• Diploma in any discipline or equivalent qualifications.
• Comfortable multi-tasking in a fast-paced environment.
• Strong interpersonal and numeracy skills.
• Proficient with multiple computer systems.
• Team player with a service-oriented mindset.

Responsibilities

• Manage patient admissions, transfers, and discharges accurately and promptly.
• Handle appointment scheduling and administrative tasks.
• Maintain and update patient records using hospital systems.
• Respond to urgent ward requests from nurses and doctors.
• Support smooth ward operations in a fast-paced environment.

Skills

Interpersonal skills

Numeracy skills

Service-oriented mindset

Ability to multi-task

Computer proficiency

Education

Diploma in any discipline or GCE ‘A’ / ‘O’ Level or Higher NITEC (Business Studies) or NITEC (Service Skills)

Job description

A healthcare facility in Singapore is looking for a Patient Service Associate for its inpatient ward team. This role involves managing patient admissions, transfers, and discharges, as well as providing frontline support for nurses and doctors. Candidates should have a diploma or equivalent, strong interpersonal skills, and be comfortable multitasking in a busy environment. The position requires working shifts, including weekends, and emphasizes teamwork and professionalism in the healthcare setting.