Patch Tooling Data Automation Specialist

Saksoft Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Saksoft Pte Ltd in Singapore seeks a Patch Tooling Data Automation Specialist with 6–9 years of infrastructure tooling, data integration and workflow automation expertise. You will own tooling, data models, and integrations to accelerate patching while maintaining controls and approvals.

Responsibilities include defining data linkage for CVE, product/version, host, and deployment outcomes; mapping data from multiple sources; and building dashboards and alerts for remediation and compliance.

Qualifications

• Bachelor’s degree in CS, IS, engineering or related discipline.
• 6–9 years in infrastructure tooling, data integration, workflow automation or ITSM delivery.
• Working knowledge of Windows/Linux patching and middleware.
• Hands-on with patch tools and vulnerability data integration.
• Experience with APIs, SQL, Power Query or Python for automation.
• Experience in banking or regulated tech environments preferred.

Responsibilities

• Own tooling and data integration to support accelerated patching and automation.
• Define data model linking CVE, product/version, hostname/CI, App Code and deployment outcomes.
• Map data from VulDB, CMDB/EAR, BigFix/TEM, JIRA and VRA records.
• Define mandatory data fields, matching keys, status definitions, and data quality checks.
• Gather and document requirements for patch tooling, workflow, evidence, and reconciliation.
• Maintain a prioritized backlog for tooling and related integrations.
• Design workflow for case creation, routing, approvals, reminders, escalation and closure.
• Ensure automation retains human approval for material risk and exceptions.

Skills

Patch tooling

Data integration

Workflow automation

APIs & dashboards

Education

Bachelor's degree in Computer Science, Information Systems, Engineering or related discipline

Tools

BigFix/TEM

CMDB/EAR

Helix/JIRA

Job description

Experience: 6-9 Years
Role: Patch Tooling Data Automation Specialist

Key Skills:

• Open Systems and middleware patchtooling knowledge
• CMDB, vulnerability, patch, CRQ andVRA data integration
• Workflow automation, APIs, controls, dashboards and production stabilisation

Responsibilities:

• Own tooling (incl UDMAs), data integration and workflow automation needed to support accelerated patching. This role converts approved operating requirements into reliable data, integrations, controls and workflow. The role does not run patch cycles, coordinate implementation bridges or own operational approval and escalation decisions.
• Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome
• Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records
• Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage
• Gather and document requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting
• Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements
• Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure
• Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing
• Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness
• Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams
• Ensure automation retains human approval for material risk, production, deferment and exception decisions
• Do not own daily patch-cycle coordination, implementation bridges, CRQ approval or App/Infra risk acceptance

Requirements:

Bachelor’s degree in Computer Science, Information Systems, Engineering or related discipline

• Minimum 6–9 years in infrastructure tooling, data integration, workflow automation, ITSM platform delivery or technology operations analysis
• Working knowledge of Open Systems administration and patching across Windows, Linux/Unix and common infrastructure platforms
• Working knowledge of middleware administration and patching, such as WebLogic, WebSphere, JBoss, Apache HTTPD/Tomcat or equivalent platforms
• Hands-on experience with BigFix/TEM or equivalent patch tools, CMDB/EAR, Helix/JIRA and vulnerability-management data
• Experience with APIs, SQL, Power Query/Python, Power Automate or comparable integration and automation methods
• Ability to translate patch operations and control needs into system requirements, data rules and acceptance criteria
• Experience with UAT, production implementation, troubleshooting, support documentation and BAU handover
• Experience in banking or another regulated technology environment is preferred