Patch Tooling Data Automation Specialist - CMDB/Middleware

Innova Digital Solutions Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Innova Digital Solutions Pte Ltd seeks a Patch Tooling Data Automation Specialist to lead automation for patch management in SEA. The role focuses on data integration, workflow automation and maintaining data quality across CMDB, VRA, and patch tools.

You will coordinate with platform teams to ensure controlled, auditable processes and evidence collection. The ideal candidate has 6–9 years in data automation, strong scripting skills in Python/PowerShell/Bash, and experience with ITSM practices.

Qualifications

• 6–9 years of experience in data automation or related fields.
• Proficiency in scripting languages such as Python, PowerShell, or Bash.
• Strong understanding of CMDB concepts and middleware technologies.
• Experience with automation tools and frameworks (Ansible, Puppet, Chef).
• Familiarity with ITSM best practices.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a team environment.

Responsibilities

• Own tooling (including UDMAs), data integration and workflow automation for patching support.
• Define and implement data models linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcomes.
• Map data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records.
• Define mandatory data fields, matching keys, status definitions and data-quality checks.
• Gather and document UOB requirements for patch tooling, workflow, evidence and reporting.
• Maintain a backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later) and related integrations.
• Design workflow for case creation, routing, ownership, deadlines, approvals and reminders.
• Implement controls to prevent case closure when approvals or evidence are missing.
• Build reconciliation outputs, dashboards and alerts for patch scope and remediation.
• Coordinate build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with teams.

Skills

Python

PowerShell

Bash

CMDB concepts

ITSM familiarity

Data automation

Analytical thinking

Communication

Team collaboration

Tools

Ansible

Puppet

Chef

BigFix

TEM

JIRA

VRA

Job description

Role: Patch Tooling Data Automation Specialist

Job Level: 6 – 9 years of relevant experience (L3)

Duration: 12 Months

De ion

We are seeking a skilled Patch Tooling Data Automation Specialist to join our team in SEA. The ideal candidate will have extensive experience in automation processes related to patch management and a solid understanding of CMDB and middleware technologies.

Responsibilities

• Own tooling (incl UDMAs), data integration and workflow automation needed to support accelerated patching. This role converts approved operating requirements into reliable data, integrations, controls and workflow. The role does not run patch cycles, coordinate implementation bridges or own operational approval and escalation decisions.
• Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome
• Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records
• Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage
• Gather and document UOB requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting
• Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements
• Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure
• Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing
• Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness
• Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams
• Ensure automation retains human approval for material risk, production, deferment and exception decisions
• Do not own daily patch-cycle coordination, implementation bridges, CRQ approval or App/Infra risk acceptance

Skills and Qualifications

• 6-9 years of experience in data automation or related fields.
• Proficiency in ing languages such as Python, PowerShell, or Bash.
• Strong understanding of Configuration Management Database (CMDB) concepts and middleware technologies.
• Experience with automation tools and frameworks (e.g., Ansible, Puppet, Chef).
• Familiarity with IT service management (ITSM) best practices.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a team environment.