Patch Tooling Data Automation Specialist

SAKSOFT LIMITED; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

SAKSOFT LIMITED is seeking a Patch Tooling Data Automation Specialist in Singapore to own tooling, data integration and workflow automation for accelerated patching. The role requires transforming approved operating requirements into reliable data, integrations and controls across CVE, patch versions, and deployment outcomes.

The ideal candidate has 6–9 years in infrastructure tooling, data integration and ITSM, with hands-on experience in BigFix/TEM, CMDB/EAR and vulnerability data, plus

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering or related discipline
• Minimum 6–9 years in infrastructure tooling, data integration, workflow automation, ITSM platform delivery or technology operations analysis
• Working knowledge of Open Systems administration and patching across Windows, Linux/Unix and common infrastructure platforms
• Hands-on experience with BigFix/TEM or equivalent patch tools, CMDB/EAR, Helix/JIRA and vulnerability-management data
• Experience with APIs, SQL, Power Query/Python, Power Automate or comparable integration/automation methods

Responsibilities

• Own tooling (incl UDMAs), data integration and workflow automation to support accelerated patching; converts approved requirements into reliable data and workflow
• Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome
• Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records
• Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage
• Gather and document requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting
• Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements
• Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure
• Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing
• Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness
• Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams
• Ensure automation retains human approval for material risk, production, deferment and exception decisions
• Do not own daily patch-cycle coordination, implementation bridges, CRQ approval or App/Infra risk acceptance

Skills

Open Systems patchtooling

CMDB data integration

Vulnerability data integration

Workflow automation

APIs and dashboards

Education

Bachelor's degree in Computer Science, Information Systems, Engineering

Tools

BigFix/TEM

CMDB/EAR

Helix/JIRA

Job description

Experience: 6-9 Years
Role: Patch Tooling Data Automation Specialist

Key Skills:

• Open Systems and middleware patchtooling knowledge
• CMDB, vulnerability, patch, CRQ andVRA data integration
• Workflow automation, APIs, controls, dashboards and production stabilisation

Responsibilities:

• Own tooling (incl UDMAs), data integration and workflow automation needed to support accelerated patching. This role converts approved operating requirements into reliable data, integrations, controls and workflow. The role does not run patch cycles, coordinate implementation bridges or own operational approval and escalation decisions.
• Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome
• Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records
• Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage
• Gather and document requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting
• Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements
• Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure
• Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing
• Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness
• Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams
• Ensure automation retains human approval for material risk, production, deferment and exception decisions
• Do not own daily patch-cycle coordination, implementation bridges, CRQ approval or App/Infra risk acceptance

Requirements:

Bachelor’s degree in Computer Science, Information Systems, Engineering or related discipline

• Minimum 6–9 years in infrastructure tooling, data integration, workflow automation, ITSM platform delivery or technology operations analysis
• Working knowledge of Open Systems administration and patching across Windows, Linux/Unix and common infrastructure platforms
• Working knowledge of middleware administration and patching, such as WebLogic, WebSphere, JBoss, Apache HTTPD/Tomcat or equivalent platforms
• Hands-on experience with BigFix/TEM or equivalent patch tools, CMDB/EAR, Helix/JIRA and vulnerability-management data
• Experience with APIs, SQL, Power Query/Python, Power Automate or comparable integration and automation methods
• Ability to translate patch operations and control needs into system requirements, data rules and acceptance criteria
• Experience with UAT, production implementation, troubleshooting, support documentation and BAU handover
• Experience in banking or another regulated technology environment is preferred