Part Time WFH Customer Service and Admin Executive

SOCO SALES TRAINING PTE. LTD.; Singapore; Hybrid; SGD 17,000 - 25,000; Part time

Job summary

SOCO Sales Training PTE. LTD. is seeking a Customer Service and Admin Executive to support customers and handle administrative tasks in a remote-friendly, part-time role. This position offers flexibility with 20 hours per week, mainly from home, with occasional office in Jurong.

You will coordinate client details, assist trainers, prepare and update training materials, and help maintain the website. Strong English communication and at least 2 years of admin experience are preferred.

Qualifications

• Minimum of 2 years of admin and customer service experience.
• Proficient written and spoken English to communicate clearly with clients and team members.
• Strong organizational skills for multitasking and efficiency.

Responsibilities

• Communicate effectively with clients to coordinate job details and resolve inquiries
• Liaise with trainers to organize and support training sessions
• Prepare training materials to facilitate delivery of training programs
• Update training materials to reflect our ongoing improvements
• Perform additional administrative duties as required to support team operations
• Maintain website to keep it running effectively (we will train you)

Skills

Customer service

Administrative support

English communication

Job description

Company Overview

SOCO Sales Training is an award-winning company that builds high-performance sales teams worldwide. Their solutions train sales staff quickly and efficiently, minimizing downtime and driving sales optimisation for organisations of all sizes.

Job Summary

Join SOCO Sales Training as a Customer Service and Admin Executive, supporting customers and administrative tasks to ensure smooth business processes within a dynamic, remote-friendly team. This is a part time, flexible position of 20 hours per week working from home and occasionally from the office in Jurong.

Responsibilities

• Communicate effectively with clients to coordinate job details and resolve inquiries


• Liaise with trainers to organize and support training sessions


• Prepare training materials to facilitate smooth delivery of training programs


• Update training materials to reflect our ongoing improvements


• Perform additional administrative duties as required to support team operations


• Maintain website to keep it running effectively (we will train you)

Qualifications

• Minimum of 2 years of admin and customer service experience


• Proficient written and spoken English to communicate clearly with clients and team members

Preferred competencies and qualifications

• Strong organizational skills demonstrated by managing multiple customer service and admin tasks efficiently


• Tech savvy with the ability to use modern technology and software to streamline processes
  
• Personable with effective interpersonal skills to build positive relationships with clients and colleagues