Clinic Assistant -Full-Time & Part-Time (Preferred Mornings)

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS (SINGAPORE) PTE. LTD. is seeking a friendly receptionist to manage front-desk duties, handle inquiries, and support clinical operations.

The role involves patient registration, appointment scheduling, and assisting doctors during consultations. Candidates should be computer-literate with MS Office, have at least 1 year in a clinical setting, and be comfortable communicating with Mandarin-speaking patients.

Qualifications

• Minimum N Levels or O Levels achieved.
• At least 1 year of experience in a clinic or healthcare setting preferred.
• Must be computer-literate and proficient with MS Office.
• Proficiency in Mandarin is preferred for communicating with Mandarin-speaking patients.

Responsibilities

• Greet patients at the front desk and manage reception duties.
• Handle enquiries via phone, email, social media and SMS.
• Register patients in clinic software and schedule appointments.
• Assist doctors during consultations as needed.
• Process payments by cash or card and issue receipts.
• Monitor stock levels and arrange replenishment when needed.
• Maintain cleanliness of the clinic at all times.
• Work independently with initiative and follow doctor/management instructions.

Skills

Customer service

Communication

Computer literacy

Mandarin communication

Education

N Levels / O Levels

Tools

MS Office

Clinic software

Job description

Job Responsibilities:

• Receptionist dutes at front counter

• Handling enquiries (Calls, email, social media, sms)

• Register patients using clinic software

• Schedule appointments for patients & update system

• Assist doctor during consultation.

• Handle payment via cash and credit cards

• Check, replenish and order stock when needed

• Ensure cleanliness of clinic at all times.

• Able to work independently and with initiative.

• Other duties as instructed by doctor and management.
  

Job Requirements:

• Minimum N Levels/ O Levels

• At least 1 year of experience in a clinic or healthcare setting (preferred)

• Computer-literate and possess basic MS Office skills

• Proficiency in Mandarin is preferred for communicating with Mandarin-speaking patient
  

Clinic Hours:

• Monday to Friday: 8am to 5pm

• Saturday: 8am to 1pm

• Closed for Sunday/ Public Holiday