Parent Engagement & Enrolment Specialist

Search Personnel Pte Ltd; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

Search Personnel Pte Ltd is seeking an Enrolment & Parent Relations Executive to join our education team at Beauty World/Bukit Timah. You will engage with parents, promote coding programmes, and manage enrollment processes.

In a fast-paced environment, you will coordinate with teaching staff, handle data entry, maintain CRM records, and foster strong parent relationships to support student progress and retention.

Qualifications

• Must have excellent communication and problem-solving skills.
• Driven, fast learner capable of working in a fast-paced environment.
• Proactive attitude with ability to handle onboarding and CRM tasks.

Responsibilities

• Support customer acquisition by onboarding new parents
• Promote and recommend suitable coding programmes
• Drive customer engagement through special programmes, competitions, and community events
• Build and maintain strong relationships with parents and act as their advocate
• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected
• Coordinate with teaching team on student assessments and follow up with parents for conversion
• Handle general administrative tasks (onboarding emails, data entry, research, data management)
• Maintain accurate and updated customer records in the CRM system
• Track student progress and manage ongoing parent relationships
• Other ad-hoc activities assigned

Skills

Strong communication

Problem solving

Fast learner

Proactive

Team player

Job description

Search Personnel Pte Ltd is seeking an Enrolment & Parent Relations Executive to join our education team at Beauty World/Bukit Timah. You will engage with parents, promote coding programmes, and manage enrollment processes.

In a fast-paced environment, you will coordinate with teaching staff, handle data entry, maintain CRM records, and foster strong parent relationships to support student progress and retention.