Enrollment Growth Specialist - Education Admissions

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Relations Specialist to engage leads, convert visits into enrolments, and deliver premium experiences for parents. You will manage tours, communicate curricula, and close enrollments while representing the brand across centres.

Join a dynamic team and contribute to parent journeys from initial contact through retention, with weekend flexibility to support parent visits and ongoing growth opportunities within a Singapore locations network.

Qualifications

• Diploma holder is required.
• 3 years of sales experience, preferably in EC Industry.
• Willing to work weekends as required to support parent visits.

Responsibilities

• Engage inbound and outbound leads (calls, walk-ins, digital enquiries)
• Build rapport with parents and understand their needs
• Present the school’s value proposition, curriculum, and programmes
• Drive conversion of leads into centre visits and enrolments
• Conduct centre tours for prospective parents
• Communicate curriculum, teaching approach, and child outcomes
• Take full ownership of closing enrolments, including follow-ups and securing commitment
• Deliver a premium experience for every parent interaction
• Ensure timely and consistent follow-ups before and after visits
• Build long-term relationships with parents to support retention and referrals
• Act as the primary point of contact for parents throughout their journey
• Represent the centre brand
• Ensure consistency in messaging and service delivery aligned with brand values
• Achieve and exceed individual targets for lead-to-visit conversion, visit show-up rates, and enrolments
• Maintain accurate tracking of leads, follow-ups, and outcomes
• Continuously improve conversion performance through feedback and learning

Skills

Lead management

Conversion

Centre tours

Customer experience

Brand representation

Performance & targets

Education

Diploma holder

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Relations Specialist to engage leads, convert visits into enrolments, and deliver premium experiences for parents. You will manage tours, communicate curricula, and close enrollments while representing the brand across centres.

Join a dynamic team and contribute to parent journeys from initial contact through retention, with weekend flexibility to support parent visits and ongoing growth opportunities within a Singapore locations network.