Own-Site eCommerce & Conversion Lead

DFI Retail Group; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Guardian Health & Beauty in Singapore is seeking an Online Assistant Manager to own Guardian App and Web performance. You will translate business requirements into BRDs/PRDs, manage UAT, launch readiness and training, and drive conversion improvements with test-and-learn.

This role collaborates with Customer Service, Store Ops, Fulfilment, Marketing and Tech to deliver reliable trading and improved customer journeys.

Formación

• Proven experience in on-line or omnichannel e-commerce operations.
• Experience in UAT, testing and launching web/app features.
• Knowledge of CMS and promotion engines (Magento, SFCC or similar).

Responsabilidades

• Own site trading performance with focus on conversion and checkout.
• Coordinate BRD/PRD alignment with stakeholders and Product/Tech teams.
• Plan and execute UAT, launch readiness and post-launch support.
• Drive process improvements and automation to reduce manual work.

Conocimientos

E-commerce operations

UAT testing

A/B testing

CMS & promotion engine administration

Jira/Confluence

GA4 analytics

Agile methodology

Vendor management

Educación

Diploma or Bachelor's degree in Business

Herramientas

Magento

Salesforce Commerce Cloud

Descripción del empleo

Guardian Health & Beauty in Singapore is seeking an Online Assistant Manager to own Guardian App and Web performance. You will translate business requirements into BRDs/PRDs, manage UAT, launch readiness and training, and drive conversion improvements with test-and-learn.

This role collaborates with Customer Service, Store Ops, Fulfilment, Marketing and Tech to deliver reliable trading and improved customer journeys.