Outpatient Surgery Coordinator and Clinic Admin

Manpower Singapore; Singapore; On-site; SGD 2,400 - 3,200; Full time

Job summary

Manpower Singapore is seeking a Clinic Assistant to support daily clinic operations, manage patient registration, appointment scheduling, medical records, and insurance liaison in a day-surgery environment.

You will assist in performing administrative duties, coordinate with hospitals, anaesthetists, and vendors, handle Medisave and corporate insurance claims portals, and ensure smooth patient flow across outpatient and day-surgery procedures.

Qualifications

• Possess minimum NITEC.
• Prior experience as a clinic assistant/enrolled nurse would be advantageous.
• Familiar with handling various insurance portals.
• Candidate without prior experience may apply.
• Comfortable with 5.5 days work week.

Responsibilities

• Perform clinic administrative duties: register patients, answer inquiries, schedule appointments, and handle surgery-related matters.
• Book operating theatres, anaesthetists, and hospital accommodation for inpatient or day surgery.
• Liaise with hospital and patients on outpatient/inpatient matters.
• Follow up on patient reviews and postoperative recovery.
• Maintain clinic and stock inventory; render patient care in outpatient/day surgery setting.
• Assist in clinic and surgical procedures in outpatient/day surgery settings.
• Manage patients' corporate insurance claims via portals (eg. corporate insurance portals).
• Manage patients' Medisave/claims via MediClaim portal; liaise with insurers and vendors.

Skills

Clinic admin

Customer service

Communication

Education

NITEC

Tools

Insurance portals

MediClaim portal

Job description

Manpower Singapore is seeking a Clinic Assistant to support daily clinic operations, manage patient registration, appointment scheduling, medical records, and insurance liaison in a day-surgery environment.

You will assist in performing administrative duties, coordinate with hospitals, anaesthetists, and vendors, handle Medisave and corporate insurance claims portals, and ensure smooth patient flow across outpatient and day-surgery procedures.