Patient Services & Clinic Operations Associate

TEN SURGERY GROUP PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

TEN SURGERY GROUP PTE. LTD. is seeking a receptionist/administrative assistant to manage front desk duties, patient registrations, and appointment inquiries in a busy clinic.

You will handle medication dispensary coordination, claims processing (TPA, Medisave, Insurance), and assist the Clinic Manager to support overall clinic performance. A strong customer service mindset and adaptability are essential.

Qualifications

• Diploma or equivalent with basic education for administrative tasks.
• Good team player with strong interpersonal and communication skills.
• Highly motivated, independent and adaptable to change.
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, service oriented and a good team player.

Responsibilities

• Front desk duties: attend to patient registration, manage calls and assist doctors.
• Dispense medications as needed and coordinate with Pharmacy.
• Handle TPA, Medisave, Insurance claims and related documentation.
• Assist Clinic Manager to support overall clinic performance.
• Provide excellent customer service to patients and visitors.

Skills

Interpersonal skills

Communication skills

Team player

Customer service

Computer literacy

Education

Diploma / GCE A Levels / O Levels / Higher NITEC

Tools

Microsoft Office Suite

Job description

TEN SURGERY GROUP PTE. LTD. is seeking a receptionist/administrative assistant to manage front desk duties, patient registrations, and appointment inquiries in a busy clinic.

You will handle medication dispensary coordination, claims processing (TPA, Medisave, Insurance), and assist the Clinic Manager to support overall clinic performance. A strong customer service mindset and adaptability are essential.