Outpatient Clinic Operations Lead - KPI & Process Improvement

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore National Eye Centre is seeking a Senior Executive/Assistant Manager for Outpatient Clinic Operations in Singapore. You will oversee daily operations to ensure smooth service delivery and drive KPI improvements, while engaging with stakeholders on operation enhancement initiatives.

The role requires strong analytical skills, teamwork, and the ability to implement process improvements in a dynamic healthcare environment.

Qualifications

• Degree holder with relevant working experience.
• Strong interpersonal, organisational and communication skills.
• Resourceful and able to work independently in a dynamic environment with a passion for analysing and improving operations.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee day-to-day operations of the Outpatient Clinic Operations to ensure smooth delivery of services.
• Review and streamline work processes to meet KPIs.
• Participate in projects and collaborate with stakeholders to improve clinic operations.

Skills

Teamwork

Interpersonal skills

Organisational skills

Communication skills

Independent working

Education

Degree holder

Tools

Microsoft Office

Job description

Singapore National Eye Centre is seeking a Senior Executive/Assistant Manager for Outpatient Clinic Operations in Singapore. You will oversee daily operations to ensure smooth service delivery and drive KPI improvements, while engaging with stakeholders on operation enhancement initiatives.

The role requires strong analytical skills, teamwork, and the ability to implement process improvements in a dynamic healthcare environment.