Outpatient Clinic Operations Lead

NUHS@Home; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Ng Teng Fong General Hospital is seeking a Senior Executive, Clinical Operations to support Specialist Outpatient Clinics. You will partner with clinic teams, nursing and corporate services to plan operations, monitor performance and drive efficient, patient-centred service delivery.

You will analyse data, lead process improvements, manage procurement and asset records, and coordinate stakeholder activities to enhance patient experience and optimize resource use in a busy hospital environment.

Formación

• Degree in Healthcare Management or related discipline.
• 2–5 years in healthcare operations or admin; healthcare setting preferred.
• Strong analytical and problem-solving skills.
• Proficient in MS Office; dashboard experience is a plus.
• Strong written and verbal communication; stakeholder management.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Plan, coordinate and execute operational activities across Specialist Outpatient Clinics.
• Analyse clinic utilisation, wait times and trends; prepare dashboards and reports.
• Coordinate process improvement projects with risk and deliverable tracking.
• Manage procurement, vendor coordination, expenditure tracking and asset records.
• Collaborate with internal and external stakeholders and support staff engagement activities.

Conocimientos

Analytical skills

Problem-solving

Stakeholder management

Communication skills

Independent work

Educación

Healthcare Management

Health Services Administration

Public Health

Psychology

Social Sciences

Herramientas

Microsoft Excel

Microsoft PowerPoint

Dashboard tools

Descripción del empleo

Ng Teng Fong General Hospital is seeking a Senior Executive, Clinical Operations to support Specialist Outpatient Clinics. You will partner with clinic teams, nursing and corporate services to plan operations, monitor performance and drive efficient, patient-centred service delivery.

You will analyse data, lead process improvements, manage procurement and asset records, and coordinate stakeholder activities to enhance patient experience and optimize resource use in a busy hospital environment.