Outpatient Care Concierge for Specialist Clinics

Ng Teng Fong General Hospital; Singapore; On-site; SGD 25,000 - 29,000; Full time

Job summary

Ng Teng Fong General Hospital is seeking a Patient Service Associate to deliver friendly, efficient service at the Specialist Outpatient Clinic. You will register patients, coordinate appointments and assist with payments and cashless options.

You will provide financial counselling, explain charges, and support doctors during consultations, teleconsultations, and examinations in a busy public hospital setting. Entry-level candidates and those with relevant customer-service experience are welcome.

Qualifications

• Minimum GCE O Level qualification.
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Responsibilities

• Register patients for visits to Specialist Outpatient Clinic.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Computer literacy

Patient service orientation

Education

GCE O Level

Job description

Ng Teng Fong General Hospital is seeking a Patient Service Associate to deliver friendly, efficient service at the Specialist Outpatient Clinic. You will register patients, coordinate appointments and assist with payments and cashless options.

You will provide financial counselling, explain charges, and support doctors during consultations, teleconsultations, and examinations in a busy public hospital setting. Entry-level candidates and those with relevant customer-service experience are welcome.