Patient Services & Scheduling Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a proactive front-desk administrator for a Specialist Outpatient Clinic. You will register patients for visits, schedule and coordinate appointments, and manage billing including cash handling and promotion of cashless payments.

You will also provide financial counselling, explain charges and assist patients with available schemes, and assist doctors during consultations. You will help with teleconsultations and perform ad hoc duties as required.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and coordinate multiple appointments for patients
• Perform billing processes including payment collection and cash management, encourage cashless payment
• Provide financial counselling and explain charges, assist with available finance schemes
• Assist doctors during consultations (e.g., chaperone, translation)
• Prepare patients for physical examination and record height/weight
• Support doctors in teleconsultation (equipment setup, coordinate with patients)
• Carry out ad hoc duties as assigned

Job description

Recruit Express Pte Ltd in Singapore is seeking a proactive front-desk administrator for a Specialist Outpatient Clinic. You will register patients for visits, schedule and coordinate appointments, and manage billing including cash handling and promotion of cashless payments.

You will also provide financial counselling, explain charges and assist patients with available schemes, and assist doctors during consultations. You will help with teleconsultations and perform ad hoc duties as required.