Outlet Service Lead & Guest Experience Manager

MANDATE OF MANPOWER PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading F&B service provider in Singapore is seeking a dedicated professional to assist the Outlet Manager in daily operations. Your responsibilities include driving revenue, managing guest relations, and overseeing staff recruitment and training. The ideal candidate has a Diploma in Food & Beverage and at least 3 years of relevant experience, strong customer service skills, and the ability to thrive in a fast-paced environment with flexible hours. Competitive salary offered.

Qualifications

• Minimum Diploma in Food & Beverage or equivalent required.
• At least 3 years of relevant experience in KTV/Restaurant Service/Retail.
• Ability to work under pressure and meet short deadlines.

Responsibilities

• Assist the Outlet Manager in outlet operations.
• Drive revenue and minimize outlet costs.
• Establish relations with guests and handle requests sincerely.

Skills

Financial management skills

Customer service skills

Problem solving skills

Interpersonal skills

Planning and people management skills

Education

Diploma in Food & Beverage or equivalent

Tools

MS Office applications

Job description

A leading F&B service provider in Singapore is seeking a dedicated professional to assist the Outlet Manager in daily operations. Your responsibilities include driving revenue, managing guest relations, and overseeing staff recruitment and training. The ideal candidate has a Diploma in Food & Beverage and at least 3 years of relevant experience, strong customer service skills, and the ability to thrive in a fast-paced environment with flexible hours. Competitive salary offered.