Outlet Operations & Revenue Leader

Select Group Pte Ltd; Singapore; Vor Ort; SGD 42.000 - 65.000; Vollzeit

Zusammenfassung

Select Group Pte Ltd is seeking an Outlet Manager to drive profitability and oversee daily operations, customer service, scheduling, cashiering, inventory, and compliance with quality, hygiene and safety standards.

You will lead and motivate staff, coordinate with marketing on promotions, plan rosters and menus with the chef, handle customer complaints, and ensure high standards in a fast-paced environment.

Qualifikationen

• Minimum 2 years of relevant experience in food court / institutional catering.
• Diploma in F&B service or equivalent; O level holders considered.

Aufgaben

• Take responsibility for the business performance of the outlet.
• Perform roll call daily prior to operating hours to highlight issues and motivate staff.
• Analyze and plan for outlet sales levels and profitability.
• Collaborate with marketing on promotions and discount schemes.
• Plan for duty roster.
• Work with outlet chef on menu planning.
• Manage staff and provide feedback.
• Respond to customer complaints and ensure satisfaction.
• Ensure adherence to uniform standards and high quality, hygiene and safety.
• Check stock levels and order supplies.
• Coordinate payroll and accounts closing with other departments.
• Perform other reasonable duties as requested by Supervisors.
• Handle emergencies and difficult situations.

Kenntnisse

Leadership

Communication

Interpersonal skills

Team player

Operations

Customer service

Ausbildung

Diploma in F&B service

O level

Tools

POS system

Inventory software

Jobbeschreibung

Select Group Pte Ltd is seeking an Outlet Manager to drive profitability and oversee daily operations, customer service, scheduling, cashiering, inventory, and compliance with quality, hygiene and safety standards.

You will lead and motivate staff, coordinate with marketing on promotions, plan rosters and menus with the chef, handle customer complaints, and ensure high standards in a fast-paced environment.