Outlet Operations Lead

Johnson Eatery; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Johnson Eatery in Singapore is seeking an outlet manager to oversee daily operations and ensure efficient service across front and back of house. You will train staff, deliver exceptional customer service, address complaints promptly, plan workloads and schedules, and report sales and productivity to management.

This role requires strong leadership and hands-on involvement in daily restaurant activities. Join a dynamic team in a fast-paced outlet environment where quality service and smooth

Responsibilities

• Oversee the daily operations of the outlet for efficient operations.
• Oversee both front and back of house operations
• Assist in training of new employees as well as the continuous training of existing staff
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Plan and assign daily workloads to team members.
• Plan team members’ work schedules and compile timesheet
• Report on management regarding sales results and productivity

Job description

Johnson Eatery in Singapore is seeking an outlet manager to oversee daily operations and ensure efficient service across front and back of house. You will train staff, deliver exceptional customer service, address complaints promptly, plan workloads and schedules, and report sales and productivity to management.

This role requires strong leadership and hands-on involvement in daily restaurant activities. Join a dynamic team in a fast-paced outlet environment where quality service and smooth