Outlet Manager, Beauty & Wellness - Growth & Leadership

Refresh Group Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Refresh Group Pte Ltd is seeking an experienced Clinic/Beauty Salon Manager to supervise daily operations, lead the sales team, and ensure a welcoming environment for customers in our Singapore outlet.

You will oversee inventory, scheduling, staff performance, and policy implementation while striving to meet sales targets and maintain high service standards across all levels of the organization. Positive attitude and proactive problem-solving are essential.

Qualifications

• At least 1 year proven experience in managing a clinic/beauty salon or similar role.
• Knowledge of the best practices for running a clinic/beauty salon.
• Ability to handle customers' requests and complaints with grace.
• Sales oriented and customer focus.
• Professionalism, independent and initiative with strong self-motivation.
• Excellent communication skills.
• Positive thinking and attitude.
• Ability to establish effective policies and procedures, and maintain high service delivery standards.

Responsibilities

• Keep the clinic/beauty salon organized, clean, and attractive to customers at all times.
• Oversee the clinic/beauty salon sales team and other staff, including supervising, delegating tasks, evaluating performance, and designing schedules.
• Oversee inventory by maintaining stock and purchasing new supplies as needed.
• Greet customers, answer calls, address complaints, and supervise cashier during checkout.
• Achieve assigned targets and goals set by the company.
• Ensure a cohesive and harmonious working environment to achieve staff retention.

Skills

Staff supervision

Sales leadership

Customer service

Inventory control

Scheduling

Communication

Problem solving

Job description

Refresh Group Pte Ltd is seeking an experienced Clinic/Beauty Salon Manager to supervise daily operations, lead the sales team, and ensure a welcoming environment for customers in our Singapore outlet.

You will oversee inventory, scheduling, staff performance, and policy implementation while striving to meet sales targets and maintain high service standards across all levels of the organization. Positive attitude and proactive problem-solving are essential.