Outlet Executive – Italian Dining & Guest Experience

iO Italian Osteria; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

18 days annual leave

Higher remuneration

Staff meals

Uniform

Footwear allowance

Medical & dental benefits

Staff discounts

Long service award

Annual loyalty salary increment

Job summary

iO Italian Osteria in Singapore is seeking an Assistant Outlet Manager / Outlet Executive for our Italian dining concept. You will oversee guest interactions, staff coordination, and daily operations at our Duxton/Upper East Coast/Hillview Rise locations.

Applicants should have 3-4 years in F&B, strong communication, and POS system experience. Flexible to work 6 days including weekends and holidays; junior track available for lesser experience.

Qualifications

• At least 3-4 years of relevant experience in the F&B industry.
• Customer service-oriented with excellent communication skills.
• Ability to work 6 days a week including weekends and public holidays.
• Proficiency in POS ordering system.
• Familiarity with Italian cuisine and beverages (added advantage).
• Candidate with lesser experience can start as Junior Position.

Responsibilities

• Provide excellent customer service by greeting guests, taking orders, and serving food and drinks
• Explain menu items and make recommendations to guests
• Maintain cleanliness and orderliness of the restaurant, including housekeeping, table setting, and general upkeep
• Possess knowledge of bar and wine service (added advantage)
• Work collaboratively as part of a team to ensure efficient service
• Demonstrate a positive working attitude

Skills

Customer service

Communication

Teamwork

POS system

Wine knowledge

Italian cuisine familiarity

Tools

POS ordering system

Job description

iO Italian Osteria in Singapore is seeking an Assistant Outlet Manager / Outlet Executive for our Italian dining concept. You will oversee guest interactions, staff coordination, and daily operations at our Duxton/Upper East Coast/Hillview Rise locations.

Applicants should have 3-4 years in F&B, strong communication, and POS system experience. Flexible to work 6 days including weekends and holidays; junior track available for lesser experience.