Order & Customer Success Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is hiring a Customer Account Specialist in our Singapore office, reporting to the Senior Worldwide Customer Service Manager.

The role requires a proactive, energetic, and resourceful individual to support the sales team by handling customer inquiries, providing information, and ensuring smooth sales operations. Key responsibilities include collaborating with Regional Sales Managers, processing orders, coordinating with planning and logistics, handling returns, credits,

Qualifications

• Experience in handling customer inquiries and processing orders.
• Strong teamwork and communication skills.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Work with Regional Sales Managers to address customer requests and meet timelines.
• Support Sales by fielding inquiries, coordinating with departments, and maximizing satisfaction.
• Follow up on quotes, ensure pricing accuracy, process orders, and manage customer accounts.

Skills

Customer service orientation

Team player

Tools

Microsoft Office

Oracle

CRM software

Job description

PERSOL SINGAPORE PTE. LTD. is hiring a Customer Account Specialist in our Singapore office, reporting to the Senior Worldwide Customer Service Manager.

The role requires a proactive, energetic, and resourceful individual to support the sales team by handling customer inquiries, providing information, and ensuring smooth sales operations. Key responsibilities include collaborating with Regional Sales Managers, processing orders, coordinating with planning and logistics, handling returns, credits,