Order & Customer Success Coordinator

JESPA (SINGAPORE) CORPORATION PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

Dental

Medical

Insurance

AWS

Job summary

JESPA (SINGAPORE) CORPORATION PTE. LTD. is seeking a customer-focused professional to manage emails, calls and messages, and handle orders by email and phone.

The role emphasizes maintaining positive rapport with customers and coordinating with warehouse and production to ensure on-time delivery. The candidate will collaborate with other departments to ensure sales queries and deliveries are handled efficiently, and contribute to presenting the company's products with excellent service.

Qualifications

• Experience in handling customer emails and calls.
• Familiar with order processing and coordination.
• Ability to maintain rapport with customers.
• Collaborate with multiple departments to ensure timely deliveries.

Responsibilities

• Handle emails, calls and messages.
• Process orders by email and phone.
• Maintain positive customer relationships.
• Coordinate with warehouse and production for on-time delivery.
• Collaborate with other departments to ensure efficient queries and deliveries.
• Present products with good service standards.

Job description

JESPA (SINGAPORE) CORPORATION PTE. LTD. is seeking a customer-focused professional to manage emails, calls and messages, and handle orders by email and phone.

The role emphasizes maintaining positive rapport with customers and coordinating with warehouse and production to ensure on-time delivery. The candidate will collaborate with other departments to ensure sales queries and deliveries are handled efficiently, and contribute to presenting the company's products with excellent service.