Operations Team Lead – Admin & Quality Control

IET PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

IET PTE. LTD. in Singapore is seeking a capable leader to manage a team of administrative officers, ensuring accurate processing of applications, resolving complex cases, and delivering timely reports to support operational excellence.

The role focuses on guiding daily tasks, reviewing applications for compliance, training staff, and maintaining high quality. Strong communication, organization, and problem-solving skills are essential.

Qualifications

• Diploma or equivalent qualification in a relevant discipline.
• Relevant experience in administrative or operations work.
• Previous team leadership or supervisory experience.
• Good knowledge of document processing and quality checking.
• Proficient in Microsoft Office and reporting tools.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Lead and guide a team of administrative officers to achieve operational goals
• Assign daily tasks and monitor team progress to ensure timely completion
• Review completed applications for accuracy and quality to maintain compliance
• Resolve complicated processing issues to minimize delays and errors
• Train staff and monitor individual performance to enhance team capabilities
• Prepare detailed team reports and update the Supervisor on progress and challenges

Skills

Team leadership

Document processing

Quality checking

Communication

Organization

Problem-solving

Education

Diploma or equivalent qualification in a relevant discipline

Tools

Microsoft Office

Reporting tools

Job description

IET PTE. LTD. in Singapore is seeking a capable leader to manage a team of administrative officers, ensuring accurate processing of applications, resolving complex cases, and delivering timely reports to support operational excellence.

The role focuses on guiding daily tasks, reviewing applications for compliance, training staff, and maintaining high quality. Strong communication, organization, and problem-solving skills are essential.