Operations Team Lead

NYRA INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NYRA INTERNATIONAL PTE. LTD. is seeking a capable supervisor to oversee daily staff activities in Singapore. The role focuses on coordinating operations, assigning duties, and ensuring tasks meet quality standards.

You will monitor attendance and performance, provide training and guidance, and escalate issues as needed while maintaining accurate records and contributing to efficient workflow.

Responsibilities

• Supervise and coordinate the daily activities of employees to ensure smooth operations.
• Assign duties and responsibilities to staff according to operational requirements.
• Monitor staff attendance, punctuality, work performance, and productivity.
• Ensure that all tasks are completed on time and meet the company's quality standards.
• Provide guidance, training, and support to employees to improve their performance.
• Monitor work progress and resolve operational issues or escalate them to management when necessary.
• Ensure compliance with company policies, workplace safety requirements, and relevant regulations.
• Maintain daily work records, attendance reports, operational documents, and other relevant records.
• Coordinate with management and other departments to ensure efficient workflow.
• Handle customer enquiries, feedback, and complaints professionally, where applicable.
• Monitor the proper use and maintenance of company equipment, tools, and materials.
• Prepare regular reports on staff performance, work progress, and operational matters for management review.

Job description

NYRA INTERNATIONAL PTE. LTD. is seeking a capable supervisor to oversee daily staff activities in Singapore. The role focuses on coordinating operations, assigning duties, and ensuring tasks meet quality standards.

You will monitor attendance and performance, provide training and guidance, and escalate issues as needed while maintaining accurate records and contributing to efficient workflow.