Operations Team Lead - Training, Process Optimization & KPI

BEST SOLUTION MANPOWER PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

BEST SOLUTION MANPOWER PTE. LTD. is seeking a managerial professional to oversee staff, streamline workflows, and monitor KPI performance in a Singapore-based operations environment. The role focuses on training, process optimization, compliance, inventory coordination, and effective liaison with senior leadership.

The ideal candidate will supervise teams, enforce safety policies, and drive continuous improvement across daily operations within the organization.

Responsibilities

• Staff oversight & training: supervise, schedule, train, mentor team members while tracking performance.
• Workflow & process management: monitor daily operations, streamline procedures, eliminate bottlenecks.
• KPI & performance tracking: measure and report KPIs, operational metrics, and departmental goals.
• Compliance & safety: enforce SOPs, policies, and health, safety or legal regulations.
• Inventory & resource coordination: oversee basic inventory levels, equipment maintenance, and supply distribution.
• Conflict resolution & liaison: mediate staff disputes and relay updates between staff and senior leadership.

Job description

BEST SOLUTION MANPOWER PTE. LTD. is seeking a managerial professional to oversee staff, streamline workflows, and monitor KPI performance in a Singapore-based operations environment. The role focuses on training, process optimization, compliance, inventory coordination, and effective liaison with senior leadership.

The ideal candidate will supervise teams, enforce safety policies, and drive continuous improvement across daily operations within the organization.