Operations Support Engineer

Tap Growth ai; Singapore; On-site; SGD 54,000 - 76,000; Full time

Job summary

Tap Growth ai in Singapore is seeking an Operations Support Engineer to join our on-site team. You will provide daily technical support, troubleshoot issues, and help maintain reliable system performance.

The ideal candidate has at least 2 years in operations or technical support, strong problem solving, familiarity with monitoring tools and ticketing systems, and excellent communication to work with cross-functional teams.

Qualifications

• Minimum 2 years of experience in operations or technical support roles.
• Strong problem-solving skills with attention to detail.
• Experience with monitoring tools and ticketing systems.
• Excellent communication and teamwork abilities.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide technical support for daily operational activities.
• Troubleshoot and resolve system or application issues promptly.
• Monitor system performance and escape incidents as required.
• Collaborate with cross-functional teams to implement solutions.
• Maintain clear documentation of processes and resolutions.

Job description

We're Hiring: Operations Support Engineer!

We are looking for a proactive and detail-oriented Operations Support Engineer to join our dynamic team in Singapore. As an essential member of our operations unit, you will play a key role in ensuring seamless technical support, troubleshooting issues, and maintaining operational excellence across our systems.

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Operations Support Engineer

What You'll Do:

• Provide technical support for daily operational activities
• Troubleshoot and resolve system or application issues promptly
• Monitor system performance and escape incidents as required
• Collaborate with cross-functional teams to implement solutions
• Maintain clear documentation of processes and resolutions

What We're Looking For:

• Minimum 2 years of experience in operations or technical support roles
• Strong problem-solving skills with attention to detail
• Experience with monitoring tools and ticketing systems
• Excellent communication and teamwork abilities
• Ability to work independently in a fast-paced environment

Eager to drive operational success? and become part of our growing team!