Operations Support Engineer

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Rapsys Technologies Pte Ltd. in Singapore is seeking an Operations Support Engineer to join our dynamic team. You will provide technical support for daily operations, troubleshoot issues, and help maintain high levels of system reliability and performance.

Work from our office in Singapore, collaborating with cross-functional teams to implement practical solutions, document resolutions, and contribute to continuous operational excellence in a fast-paced environment.

Qualifications

• 2+ years in operations or technical support roles.
• Experience with monitoring tools and ticketing systems.
• Strong communication and teamwork abilities.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide technical support for daily operational activities.
• Troubleshoot and resolve system or application issues promptly.
• Monitor system performance and escalate incidents as required
• Collaborate with cross-functional teams to implement solutions
• Maintain clear documentation of processes and resolutions

Skills

Technical support

Problem-solving

Communication

Teamwork

Independent work

Tools

Monitoring tools

Ticketing systems

Job description

We're Hiring: Operations Support Engineer!

We are looking for a proactive and detail-oriented Operations Support Engineer to join our dynamic team in Singapore. As an essential member of our operations unit, you will play a key role in ensuring seamless technical support, troubleshooting issues, and maintaining operational excellence across our systems.

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Operations Support Engineer

What You'll Do:

• Provide technical support for daily operational activities
• Troubleshoot and resolve system or application issues promptly
• Monitor system performance and escape incidents as required
• Collaborate with cross-functional teams to implement solutions
• Maintain clear documentation of processes and resolutions

What We're Looking For:

• Minimum 2 years of experience in operations or technical support roles
• Strong problem-solving skills with attention to detail
• Experience with monitoring tools and ticketing systems
• Excellent communication and teamwork abilities
• Ability to work independently in a fast-paced environment

Eager to drive operational success? and become part of our growing team!