Operations Support Coordinator - JL

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Benefits offered by this job

Good employee benefits

Job summary

PASONA Singapore Pte. Ltd. is seeking an Operations Support Coordinator to join our trading team in Singapore. You will manage order creation and processing, oversee shipping documentation, and coordinate with internal teams and customers. The role includes processing supplier invoices, monitoring billing, and driving process improvements. Some travel may be required. Salary up to SGD 4,000, based on experience.

Qualifications

• Diploma or degree with at least 3 years of relevant experience.
• Knowledge of Import/Export processes (Incoterms / invoicing / packing lists).
• Microsoft Office proficiency (Excel, Word, PowerPoint).
• Willing to travel when required.

Responsibilities

• Manage order creation, processing, amendments and ensure timely and accurate execution.
• Oversee end-to-end shipping documentation and ensure accurate, timely document management.
• Coordinate and manage communications with internal teams, customers and other stakeholders.
• Validate, reconcile and process supplier invoices, ensuring timely submission to Finance.
• Monitor freight and insurance billing, investigate discrepancies and prepare monthly reports.
• Manage and optimize RPA, AI and automation processes to enhance efficiency.
• Analyze operational issues, identify root causes and drive continuous process improvements.

Skills

Import/Export knowledge

Microsoft Office Proficiency

Willing to travel

Education

Diploma / Degree

Job description

Job ID: 20415 (Operations Support Coordinator)

• Trading Company
• Nearest MRT: Labrador Park
• Collaborative team + Good employee benefits
• Salary: Up to $4,000 (Depending on experiences)

Job Description

• Manage the order creation, processing, amendments and ensure timely and accurate execution.
• Oversee end-to-end shipping documentation and ensure accurate, timely and document management.
• Coordinate and manage communications with internal teams, customers and other stakeholders.
• Validate, reconcile, and process supplier invoices, ensuring timely submission to the Finance Department.
• Monitor freight and insurance billing, investigate discrepancies, and prepare accurate monthly management reports.
• Manage and optimize RPA, AI, and automation processes to enhance operational efficiency.
• Analyze operational issues, identify root causes, implement effective solutions, and drive continuous process improvements

Job Requirements

• Diploma / Degree Holder with at least 3 years of relevant experience.
• Knowledge of Import / Export (Incoterm / Invoice & packing list etc)
• Microsoft Office Proficiency (Excel, Word, PowerPoint)
• Must be open to business trips when required