Operations Support Analyst - Bank Compliance Analytics

D L RESOURCES PTE LTD; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

D L RESOURCES PTE LTD in Singapore seeks a compliance support professional to assist Group Compliance - CAI with process documentation and governance. You will handle documentation, reporting calendars and governance records, ensuring accuracy and timeliness.

You'll coordinate platform access governance, onboarding/offboarding, and audit evidence, while tracking governance activities, remediation actions and supporting internal audits and process improvements.

Qualifications

• Diploma or higher in Business, Banking & Finance or related disciplines.
• Experience in governance, operations, business administration, project coordination, risk or compliance.
• Detail-oriented with strong organisational, documentation and follow-up skills.

Responsibilities

• Process Documentation & Governance: Maintain SOPs, governance records and version control.
• Management & Governance Reporting: coordinate recurring reports and calendars.
• Platform Access Governance: manage user access reviews, onboarding/offboarding and approvals.
• Governance & Operational Coordination: track activities, remediation actions and audits.

Skills

Organisational skills

Documentation

Stakeholder coordination

Follow-up skills

Education

Diploma or higher in Business/Banking & Finance

Tools

Microsoft Excel

PowerPoint

Word

Job description

Job Summary

Support governance and day-to-day operations within Group Compliance - CAI, covering process documentation, management reporting, platform access governance, control tracking and operational coordination.

Key Responsibilities

• Process Documentation & Governance: Maintain and review SOPs, process documentation, governance records, version control and process review trackers.
• Management & Governance Reporting: Coordinate recurring management reports, consolidate and validate inputs, maintain reporting calendars and track action items to closure.
• Platform Access Governance: Coordinate user access administration, periodic access reviews, approvals, exceptions, onboarding/offboarding and audit evidence.
• Governance & Operational Coordination: Track governance activities, deliverables, control issues and remediation actions; support internal audits, compliance reviews and process improvements.

Requirements

• Diploma or higher in Business, Banking & Finance or related disciplines.
• Experience in governance, operations, business administration, project coordination, risk or compliance .
• Strong organisational, documentation, stakeholder coordination and follow-up skills.
• Detail-oriented with the ability to manage multiple deadlines and recurring activities.
• Proficient in Microsoft Excel, PowerPoint and Word .
• Good written and verbal communication skills.