Operations Analyst & Service Support

R SYSTEMS (SINGAPORE) PTE LIMITED; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

R SYSTEMS (SINGAPORE) PTE LIMITED is looking for a detail-oriented professional to support governance, reporting, and project administration within a finance-focused environment. The role emphasizes strong analytical skills and the ability to manage multiple priorities effectively.

You will consolidate updates, maintain SOPs and SharePoint content, and generate reports from platforms such as PPM, JIRA and Qlik to help stakeholders track progress and risks.

Qualifications

• At least 1+ year of relevant experience in a finance institution.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Organized, methodical and detail-oriented.
• Capable of multitasking and managing multiple priorities.
• Able to work independently and collaboratively.
• Dedicated and hardworking with a high degree of accountability and integrity.
• Skilled in updating documents and maintaining SOPs and SharePoint site content.

Responsibilities

• Consolidate updates from various parties for timely submission and closure.
• Maintain and update SOPs and SharePoint content.
• Generate and analyze reports across platforms (PPM, JIRA, Qlik).
• Track and report on progress, issues and risks.
• Support governance and compliance-related activities as needed.
• Collaborate with cross-functional teams to ensure accurate documentation.

Skills

Analytical thinking

Problem-solving

Communication skills

Detail-oriented

Multitasking

Independent & collaborative

Accountability & integrity

Report generation

Documentation upkeep

Cross-platform data analysis

Tools

SharePoint

PPM

JIRA

Qlik

Job description

Key Responsibilities:

• At least 1+ yearof relevant experience preferably in a Finance Institution.
• Strong analytical and problem-solving skills
• Effective in fast-paced, team-oriented environments
• Excellent written and verbal communication skills
• Organized, methodical, and detail-oriented
• Capable of multitasking and managing multiple priorities
• Able to work independently and collaboratively
• Dedicated and hardworking, with a high degree of accountability and integrity
• Skilled in tracking updates from various parties for consolidation, submission, and timely closure.
• Proficient in updating documents and maintaining standard operating procedures and SharePoint site content as required
• Comfortable generating and analyzing reports across various platforms, including PPM, JIRA, Qlik, and other

Good to Have:

• Experienced in SharePoint page design and workflow creation
• Proficient in generating reports using data extracts from SharePoint
• Hands-on experience with onboarding and offboarding processes
• Background in audit, risk management, and compliance activities