Operations Support Admin (Contract)

Zuellig Pharma; Singapore; On-site; SGD 30,000 - 48,000; Full time

Benefits offered by this job

Inclusive environment

Diversity, equity & inclusion

Regional healthcare industry knowledge

Work-life balance flexibility

Total Rewards program

Job summary

Zuellig Pharma in Singapore is seeking an organised administrator to support courier and client billing processes. The role involves verifying invoices, building Excel calculators, tracking shipments, and generating KPI reports.

You will work with cross-functional teams, maintain accurate records, and ensure compliance with healthcare SOPs. Diploma in Business Admin or related field required, with strong Excel and English communication skills.

Qualifications

• Diploma in Business Administration, Logistics & Supply Chain Management, or related field.
• Proven administrative and operational support experience.
• Intermediate Excel skills and data cross-referencing.
• Excellent English communication and interpersonal skills.
• Meticulous with numbers, strong organization, and teamwork.

Responsibilities

• Review and verify courier/supplier invoices against rates; build Excel calculators.
• Track international and local courier shipments; escalate delays to ensure delivery.
• Generate monthly client KPI reports with high data accuracy.
• Cross-reference operational data, archive documents, and ensure SOP compliance.

Skills

Administrative skills

Excel skills

English communication

Interpersonal skills

Numerical accuracy

Organizational skills

Team collaboration

Education

Diploma in Business Administration or Logistics & Supply Chain

Tools

Excel

Job description

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

What You’ll Do

• Review and verify courier/supplier invoices against rates. Build Excel calculators to streamline verification and update tracking in shared folder for client billing.
• Perform daily tracking of international and local courier shipments in and out of the SG Depot. Escalating transit delays to ensure timely clinical supply delivery.
• Generate and compile monthly client KPI reports, ensuring the highest standards of data accuracy.
• Cross-reference operational data, archive key documents, and ensure record-keeping complies with healthcare and company SOPs.

Must-Have

• Diploma in Business Administration, Logistics & Supply Chain Management, or related field.
• Proven administrative, operational support experience.
• Intermediate Excel skills (data cross-referencing, formulas, and formatting).
• Excellent English communication (Written and Verbal) and interpersonal skills.
• Meticulous attentions to numbers, strong organizational skills, and team collaboration.

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.