Operations Supervisor – Service Delivery & Quality

MINISTRY OF RECRUITERS PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

MINISTRY OF RECRUITERS PTE. LTD. is recruiting for an Operations Management & Service Delivery Assurance role.

You will supervise daily facility activities, schedule manpower, and ensure service delivery aligns with client contracts across diverse sites, including offices, factories, and healthcare environments. The role also covers client relations, quality audits, and HSE compliance, with involvement in training, recruitment support, inventory control, and record keeping.

Qualifications

• Experience in facility management or environmental services.
• Ability to coordinate multiple sites and teams.
• Strong client-facing and QA skills.

Responsibilities

• Supervise daily facility and environmental activities to ensure prompt service delivery per client contracts.
• Plan and schedule manpower deployment across client sites to avoid shortages.
• Maintain hands-on support to meet target service levels.

Skills

Facility management

Team supervision

Client relations

Job description

MINISTRY OF RECRUITERS PTE. LTD. is recruiting for an Operations Management & Service Delivery Assurance role.

You will supervise daily facility activities, schedule manpower, and ensure service delivery aligns with client contracts across diverse sites, including offices, factories, and healthcare environments. The role also covers client relations, quality audits, and HSE compliance, with involvement in training, recruitment support, inventory control, and record keeping.