Operation Supervisor

RS FACILITIES SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

RS Facilities Services Pte Ltd is seeking a capable supervisor to lead the on-site cleaning team and ensure daily operations meet client expectations.

You will supervise staff, coordinate schedules, perform hands-on cleaning when required, and maintain open communication with clients to drive service quality and responsiveness.

The role requires adapting to rotating AM/PM/midnight shifts and using web tools to streamline operations and reporting.

Qualifications

• Minimum 2 years of relevant cleaning or supervisory experience.

Responsibilities

• Supervise the on-site cleaning team to execute daily cleaning operations at client premises.
• Monitor and follow up on periodic cleaning schedules and client requests to ensure service quality.
• Assign cleaning duties and ad-hoc tasks to site team members to meet operational requirements.
• Perform hands-on cleaning duties as needed to maintain overall cleanliness standards.
• Communicate clearly with clients to address operational needs and gather feedback for service improvement.
• Identify and report equipment faults promptly to clients and management for timely resolution.
• Adapt to rotating shifts including AM, PM, midnight shifts, and non-weekend off days based on job location.
• Use web browsers and mobile applications to support operational tasks and communication.
• Read, speak, and write English to understand instructions and communicate effectively with clients and team.

Skills

Supervisory experience

Job description

RS Facilities Services Pte Ltd provides tailored general cleaning solutions to ensure clean, healthy, and safe environments for clients through expert and customized services.

Job Summary

You will supervise and support the on-site cleaning team to deliver daily cleaning operations, maintain cleanliness standards, and communicate with clients to meet operational needs.

Responsibilities

• Supervise the on-site cleaning team to execute daily cleaning operations at client premises efficiently
• Monitor and follow up on periodic cleaning schedules and client requests to ensure service quality
• Assign cleaning duties and ad-hoc tasks to site team members to meet operational requirements
• Perform hands‑on cleaning duties as needed to maintain overall cleanliness standards
• Communicate clearly with clients to address operational needs and gather feedback for service improvement
• Identify and report equipment faults promptly to clients and management for timely resolution
• Adapt to rotating shifts including AM, PM, midnight shifts, and non‑weekend off days based on job location
• Use web browsers and mobile applications to support operational tasks and communication
• Read, speak, and write English to understand instructions and communicate effectively with clients and team

Required competencies and certifications

• Minimum 2 years of relevant cleaning or supervisory experience