Operations Supervisor

AUTOCLASSIC ENTERPRISE WEST PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

AUTOCLASSIC ENTERPRISE WEST PTE. LTD. is seeking a supervisor to coordinate and oversee workers in washing and polishing automobiles, manage inventories, and handle customer payments.

You will quote prices, resolve complaints, and ensure accurate records of receipts and wages. The role may involve performing basic services during peak periods to maintain service levels. The position requires hands-on leadership in a busy car wash environment, attention to equipment wear, and a focus on customer

Qualifications

• Experience supervising workers in automotive or service environment.
• Ability to manage inventories and daily records of receipts and wages.
• Strong customer service and problem-resolution skills.

Responsibilities

• Supervise and coordinate activities of workers engaged in washing and polishing automobiles and related services.
• Quote prices to customers for waxing and polishing services.
• Accept payments and make change.
• Supervise staff handling parts not washed by the automatic mechanism.
• Inspect equipment for wear and arrange repairs or replacements as needed.
• Resolve customer complaints promptly and professionally.
• Keep records of daily receipts, employee time and wage data, and supplies used.
• May assist with washing, polishing, or other services during peak periods.

Skills

Staff supervision

Inventory management

Cash handling

Customer service

Job description

SUPERVISES AND COORDINATES ACTIVITIES OF WORKERS ENGAGED IN WASHING AND POLISHING AUTOMOBILES AND PERFORMING RELATED SERVICES IN AUTOMATIC CAR WASH: INVENTORIES SUPPLIES, SUCH AS DETERGENTS, BRUSHES, AND TIRE-BLACKING COMPOUND.

QUOTES PRICES TO CUSTOMERS DESIRING SUCH SERVICES AS AUTOMOBILE WAXING AND POLISHING.

ACCEPTS PAYMENT AND MAKES CHANGE.

SUPERVISES PERSONNEL ENGAGED IN POLISHING AND WASHING AUTOMOBILES OR PARTS OF VEHICLES NOT WASHED BY AUTOMATIC MECHANISM.

INSPECTS EQUIPMENT FOR WEAR AND ARRANGES FOR REPAIR OR REPLACEMENT AS NECESSARY.

RESOLVES CUSTOMER COMPLAINTS.

KEEPS RECORDS OF DAILY RECEIPTS, EMPLOYEE TIME AND WAGE DATA, AND SUPPLIES USED.

MAY PARTICIPATE IN WASHING, POLISHING, AND PERFORMANCE OF OTHER SERVICES DURING PEAK PERIODS