Operations & Process Improvement Lead

ASIA PACIFIC DENTAL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

ASIA PACIFIC DENTAL HOLDINGS PTE. LTD. seeks an operations-focused leader to oversee and improve organisational workflows, ensuring clear communication across all levels.

You will manage all operational functions, coordinate with internal divisions and external customers, and drive cost-effectiveness and productivity across the division. You will maintain a safe work environment, supervise department managers, and prepare weekly status reports for the General Manager, while implementing new

Responsibilities

• 1. Analyze and improve organisation processes and workflow
• 2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels
• 3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements
• 4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes
• 5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations
• 6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees
• 7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints
• 8. Provide weekly operation status report to General Manager
• 9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
• 10. Any other duties as assigned from time to time

Job description

ASIA PACIFIC DENTAL HOLDINGS PTE. LTD. seeks an operations-focused leader to oversee and improve organisational workflows, ensuring clear communication across all levels.

You will manage all operational functions, coordinate with internal divisions and external customers, and drive cost-effectiveness and productivity across the division. You will maintain a safe work environment, supervise department managers, and prepare weekly status reports for the General Manager, while implementing new