Dental Clinic Operations Lead

U&I DENTAL SURGERY PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

U&I Dental Surgery PTE. LTD. in Singapore is seeking an Operations Administrator to support clinic management and staff coordination. You will handle patient inquiries, appointment scheduling, and oversee administrative tasks including rostering and insurance/Medisave submissions.

You will assist the dentist in procedures when needed, manage store procurement, and help train new staff, ensuring smooth daily operations across clinics.

Qualifications

• Team player with collaborative attitude.
• Good interpersonal and communication skills.
• 1 year of experience required.
• Must be able to work nights and weekends based on clinic roster.
• Excellent people and communication skills are essential.
• Meticulous and systematic with administrative procedures.

Responsibilities

• Clinic/ staff management.
• Maintenance of the general cleanliness of the clinic.
• Answering patient inquiries.
• Making appointments.
• Administrative work including rostering of staff/ dentists/ Oversee insurance and CHAS claims/ Medisave Submission (Supportive role to Group Manager)
• Assisting the dentist in clinical procedures and sterilization of dental instruments and equipment if needed.
• Handle impromptu events or staff matters within the clinics.
• Create, review and execute Operation SOPs.
• Conduct monthly clinic meeting with clinical director and group manager.
• Manage group level procurement of dental materials.
• Handle escalated customer feedback and complaint.
• Plan and ensure effective training of new staff, Assist GM with training of receptionist.
• Any other related operational matters as assigned.

Skills

Team player

Interpersonal skills

Excellent communication

Meticulous and systematic

Job description

U&I Dental Surgery PTE. LTD. in Singapore is seeking an Operations Administrator to support clinic management and staff coordination. You will handle patient inquiries, appointment scheduling, and oversee administrative tasks including rostering and insurance/Medisave submissions.

You will assist the dentist in procedures when needed, manage store procurement, and help train new staff, ensuring smooth daily operations across clinics.